You may return most new, unopened items sold and fulfilled by Dolly’s Toys and Games within 14 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
Due to fluctuating prices for single cards, we do not accept returns for singles.
Refunds are requested after we receive and process your return. You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request. We'll notify you via e-mail of your refund once we've received and processed the returned item.
What information do we collect? How do we use it?
When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status. When you enter a contest or other promotional feature, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners. You agree to be added to our mailing list for future promotions and deals. When you order through our website, you are opting in to receive newsletters about promotions, coupons, and important company announcements. All emails are sent through ConstantContact and you may opt out if you wish to no longer receive newsletters from us or our MTG partners.
How does Dolly’s Toys and Games protect customer information?
We use a Secure Server for collecting personal and credit card information. The secure server layer (SSL) encrypts (scrambles) all of the information you enter before it is transmitted over the Internet and sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.
What about "cookies"?
Will Dolly’s Toys and Games disclose the information it collects to outside parties?
Dolly’s Toys and Games does not sell, trade, or rent your personal information to companies not affiliated with Dolly’s Toys and Games. Dolly’s Toys and Games may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will not include personally identifying information.
Dolly’s Toys and Games may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of Dolly’s Toys and Games, our users, or others.
Dolly’s Toys and Games is committed to protecting your privacy. We use the information we collect on the site to make shopping at Dolly’s Toys and Games .com as simple as possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others.
Dolly’s Toys and Games also provides links to affiliated sites. The privacy policies of these linked sites are the responsibility of the linked site and Dolly’s Toys and Games has no control or influence over their policies. Please check the policies of each site you visit for specific information. Dolly’s Toys and Games cannot be held liable for damage or misdoings of other sites linked or otherwise.